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Physician Office Check-Up


The Physician Office Check-Up assesses the current state of a physician practice. This product is designed to allow our experts to focus quickly and intensely on your practice to help highlight areas that need improvement. 

Click Here to review the areas evaluated in the Physician Office Check-Up.
Click Here to see the Physician Office Check-Up brochure.

Benefits of Physician Office Check-Up

Click Here to see the Physicain Office Check-Up brochure in pdf format.

Expert Evaluation of the "Health" of Your Practice [back]

Who are our experts?  

The Physician Office Check-Up gives physician practices the opportunity to have a team of proven healthcare leaders review the condition of their practice. The diverse backgrounds of our team members brings to bare an incredible mix of knowledge and experience allowing us to quickly identify areas of improvement.

Our  team of expert consultants is made up of highly qualified professionals. These experts have successfully run hospitals, practice organizations, billing companies, large physician practice offices, occupational medicine, and advanced technology initiatives including electronic medical record initiatives. In addition to this hands-on, real world experience in the healthcare industry, our team members have advanced degrees and have spoken professionally on topics of their expertise. Our team members have done this analysis working as hospital administrators and as consultants.

By allowing each expert to focus on his or her area of expertise your practice will benefit by having:

  • trained eyes quickly and intensely identify opportunities for improvement that might be missed internally to those close to the routine day to day process
  • process improvement recommendations that have been proven effective in the past
  • expert resources available to assist with management of change

Determines Improvement Approach Through Quality Analysis and Measurement  [back]

How Does Physician Office Check-Up Work?

The Physician Office Check-Up is a three step process that measures and interprets medical practices current key business processes.The following describes the process: 

Step 1 Observation: 
Depending on the size and complexity of the practice, expert HCTech consultants will work with your office manager and staff to schedule an observation day. Our team will then observe practice operations first hand. Interviews with select staff will conducted and requests for historical report data will be made as required.  
Step 2 Analysis: 
Our team will then go away for 2-3 days to analyze findings and strategies on recommendations to be provided. During this analysis step, we will combine the information learned throught observation and the historical report data you have provided with our experiences and industry knowledge to allow us to focus on key areas that need attention. 
Step 3 Report: 
The expert  consultant team will prepare presentation materials and present our findings in a meeting session.

 

Identifies Opportunities to Improve Efficiencies[back]

How does your office function?

Only you and your staff would know. However, through our careful observations of your practice operations, Physician Office Check-Up will answers key business questions like:

  • Are the interactions in the office and on the phone helping to promote growth of your practice?
  • Does your front desk gather the required information from the patient during check-in to maximize payments?
  • Are the processes minimizing patient appointment time?
  • Do patients walk in your office owing money and walk out owing more?
  • How effective is your accounts receivable management? 
  • Are you being paid enough for services provided to managed care patients? 
            

Enables Practices to "Pull Out" More Dollars for  Services Provided [back]

How can your office reduce A/R and increase collections?

The Physician Office Check-Up closely evaluates your account  receivable management in order to identify potential improvements that will result in financial gains. Loss dollars can add up quickly if not monitored and managed effectively. 

The Physician Office Check-Up  will answer the following receivable management questions:

  • Are you capturing and billing for all services rendered?
  • Are there processes in place to ensure that billing happens on a timely basis?
  • Are you monitoring A/R and taking steps to minimize it?
  • Are you being paid appropriately for services provided according to your manage care contracts?


Comprehensive Evaluation [back]

What areas of a physician practice are analyzed?  

Specific practice areas that are included in the Physician Office Check-Up are as follows: 

  • Practice capacity: 
    • growth
    • staffing
  • Front desk: 
    • check-in
    • insurance knowledge
    • wait times
    • ability to collect payments
  • Back office: 
    • encounter forms user knowledge and pending process
    • charge capture
    • batching
    • charge lag, billing frequency
    • electronic claims
    • accounts receivable
    • payor mix
    • denials
    • practice economics



Positive Cost to Benefit Ratio [back]

The cost of this service is small relative to potential cost savings. The fee for this service is on a 'fixed fee' basis that ranges from $3000 to $5000 dollars depending on the scope of the service.

 

 

 
  HCTech Consulting Inc. 9S. 161 Kearney Rd, Downers Grove, IL 60516
Telephone 708-205-6421      FAX 630-566-0842
Information: Information@HCTechConsulting.com
Sales: Sales@HCTechConsulting.com